Refund & Cancellation Policy

Website: https://diljodi.in/

1. General Policy

Payments for digital access and chat services are handled according to the service purchased and the terms displayed at checkout.

Because digital chat access may become available immediately after successful payment, cancellation or refund may be subject to the conditions below and applicable law.

2. ₹1 / Initial Payment

Where a ₹1 introductory or activation payment is offered, the checkout page will display the applicable terms.

A successful payment does not automatically guarantee a refund simply because the user changes their mind after access has been activated.

3. Subscription Charges

Where a recurring subscription is authorized, the applicable recurring amount and billing terms will be shown before authorization.

Users should cancel the subscription using the available cancellation mechanism before the next billing event if they do not wish to continue.

4. Duplicate or Failed Transactions

If a payment is deducted but the service is not activated due to a technical issue, users should contact us with the transaction/order reference.

We will investigate the payment status and take appropriate action.

5. Unauthorized Transactions

If you believe a transaction was unauthorized, contact us immediately at:

diljodicontact@gmail.com

and provide the relevant transaction details.

6. Refund Processing

Where a refund is approved, the refund will generally be processed through the applicable payment provider or original payment route, subject to the provider’s processing timelines.

7. Contact for Refund Requests

Email:

diljodicontact@gmail.com

Please include:

  • Name/email associated with the account
  • Order/transaction ID
  • Date of payment
  • Amount
  • Reason for the request

18+ Age Policy

DilJodi is strictly intended for users aged 18 years or older.

By accessing or using the service, you confirm that you meet the minimum age requirement.

Age Restriction

Persons below 18 years of age must not:

  • Create an account
  • Access paid chat services
  • Use profile-based chat
  • Submit personal information
  • Make payments through the service

We may restrict or terminate accounts where we reasonably believe the user does not meet the required age.

Reporting an Underage Account

If you believe a person below 18 is using DilJodi, please contact:

diljodicontact@gmail.com

with relevant information so that the matter can be reviewed.

No Circumvention

Users must not attempt to bypass or falsify age-related requirements.